Good to know!

Good to know!

Arrival and departure

Check-In: from 2 p.m.

Check-Out: within 10 a.m.

Pick-up service: we will gladly pick you up at the station. Just give us a call.


Deposit

To make a reservation we ask for a deposit of 200 € per room/apartment by bank transfer. The bank details will be sent by e-mail. The deposit will then be deducted from the total bill.


Price information

The prices are quoted per person/day for the rooms & for the apartments per unit for 2 people including service and VAT for a minimum stay of 7 days.

Local tax is 1,35 € per person/day (from the age of 14 years). This can only be paid on site and in cash.

Reduction for children:

  • 0-2 years: free of charge
  • 3-5 years: -50 %
  • 6-10 years: -30 %

Cot 8,00 €/day

 

Breakfast: can be added for apartments 10,00 € per person/day

Final cleaning: obligatory final cleaning of the apartments of 30,00€ is not included in the price

Bath and bed linen: provided free of charge

Pets: are allowed 8,00 €/day (without food). Please bring a dog blanket or basket.


Included services

We will provide The HOLIDAYPASS, which allows unlimited use of all public transport throughout South Tyrol (only in winter).


Exclusive

Laundry and drying facilities (additional payment required)


Cancellation conditions::

  • Up to 60 days before the start of your holiday - free of charge
  • Up to 30 days before the start of the holiday - the deposit is kept
  • Up to 14 days before the start of the holiday - 40% of the total amount booked is due
  • Up to 7 days before the start of the holiday - 60% of the total amount booked is due
  • From 7 days before the start of the holiday - 70% of the total amount booked is due
  • In case of no-show - 100% of the total amount booked will be charged
  • In case of early departure the room will be charged until the agreed day.

We recommend that you take out travel cancellation insurance.

Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council Platform for the Online Settlement of Consumer Disputes (ODR) of the European Commission: http://ec.europa.eu/consumers/odr/